Service Disruption – Google Cloud Outage Impact

Incident Report for Loadsmart Public

Resolved

Service Disruption – Google Cloud Outage Resolved

Dear customer,
The service disruption in ShipperGuide was solved.
If you have any questions or need support, please contact us at support@shipperguide.com.

Thank you for your patience and understanding!

Posted Jun 12, 2025 - 15:45 CDT

Identified

Service Disruption – Google Cloud Outage Impact

Dear customer,
We're currently experiencing a temporary service disruption in ShipperGuide due to an ongoing issue with Google Cloud. This is affecting the LTL Quote and Book feature, and may impact other areas of the product as well.
Our IT team is actively working with Google Cloud to restore full functionality as quickly as possible.
If you have any questions or need support, please contact us at support@shipperguide.com.

Thank you for your patience and understanding!

Posted Jun 12, 2025 - 14:49 CDT